Amazon now offering refunds to all hoverboard customers

Bradley Wint
Jan 21, 2016 12:44pm AST
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‘Hoverboards’ as they are are called have been making headlines, not so much because they don’t actually hover, but because they’ve been spontaneously catching fire to the point where they’ve been banned by airlines and shipping companies, universities, and many other business places because of the risk they pose.

Elliot Kaye, the Chairman of the US Consumer Product Safety Commission (CPSC) made a statement today addressing the many concerns being raised after the rise in hoverboard related incidents. He has also announced that Amazon will be offering refunds to all customers who purchased hoverboards in the United States and Canada, and hopes that other retailers will follow suit.

“I am pleased that at least one leading retailer is erring on the side of caution and taking action now.  For consumers who purchased a hoverboard from Amazon, they can return the product right now for a full refund.  I want to commend Amazon for voluntarily stepping up, providing a free remedy and putting customer safety first.  I encourage consumers to take advantage of Amazon’s offer and to contact the company through the following site: https://www.amazon.com/contact-us/.”

Fire hazards are not the only concern as there have been a very high number of fall injuries being reported as “serious and life-altering.”

“Many people, including children, have ended up with fractures, contusions or head/brain injuries.  Hospitals across the country are reporting spikes in children and adults being admitted after suffering serious falls.”

Amazon UK has also started offering refunds back in December on some models and has ceased sales of hoverboards across its global platform due to the increasing safety concerns and incidents.

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Kaye also urged board owners to be extremely cautious when using them and went on to say that fire extinguishers should be kept close by, and used far away from any combustible material. He also made mention of wearing the appropriate head and body gear while riding on them.

For those who hated the idea of hoverboards (including myself), it’s safe to say this product may fizzle out in a ball of fire. *cues dramatic music*

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