Pixel 2 XL devices suffering from screen burn-in problem

Bradley Wint
Oct 23, 2017 10:13pm AST
Photo: CNET

Google is once again having a bit of bad luck with their flagship phones, this time with several reported cases of screen burn-ins on the newly released Pixel 2 XL.

The Google Pixel 2 XL which only hit the market a few days ago is already suffering from a major problem, as many reviewers are noticing burn-in marks at the bottom section of the phone where the navigation buttons are located. Some reddit users are also experiencing similar on devices that are barely two days old.

Burn-in marks are basically faint imprints of displayed content being permanently burnt into the screen. This usually occurs in areas where content rarely changes, and it this case, most noticeably shows up in the bottom navigation area.

The issue seems to be plaguing only the Pixel 2 XL units which use LG’s POLED display. The LG V30 (which also uses POLED) also suffers from similar burn issues. However, the regular Pixel 2 which uses Samsung’s AMOLED screens have dodged the bullet (which may also be great news for many iPhone X users as well).

Google has announced that they are investigating the issue, but threw in a bit of PR to back their product.

The Pixel 2 XL screen has been designed with an advanced POLED technology, including QHD+ resolution, wide color gamut, and high contrast ratio for natural and beautiful colors and renderings. We put all of our products through extensive quality testing before launch and in the manufacturing of every unit. We are actively investigating this report.

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Here are a few photos of what they look like.

Alex Dobie‏/Twitter

Dieter Bohn/The Verge

Ron Amadeo/Ars Technica

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