Photo: CNET

Samsung officially addresses cause of Galaxy Note 7 incidents

Bradley Wint
By - Founder/Executive Editor
Jan 23, 2017 12:33am AST
Photo: CNET
Get the latest news stories of the day delivered to your inbox

It’s officially official. Samsung has released its analysis and conclusion regarding the Galaxy Note 7 fiasco.

A major press conference was held yesterday featuring independent researchers Sajeev Jesudas, President, Consumer Business Unit, UL, Kevin White, Ph.D, Principal Scientist, Exponent, and Holger Kunz, Executive Vice President Products, TUV Rheinland AG.

After testing 200,000 Galaxy Note 7 devices and 30,000 batteries (for the Note 7), it was discovered that both the original batch of phones and replacement devices featured separate design defects, resulting from haste in trying to ramp up production to counter lost sales.

Samsung released an infographic, concluding that all issues stemmed from various faults surrounding the battery, and not the rest of the device.

Battery A (the battery used in original Note 7s) featured a negative electrode that was bent in the top right hand corner (pictured below), resulting in potential combustion. It was determined that the electrodes ended up bending as a result of the battery being too big for the pouch it was fitted in.

Battery B (used in replacement devices) corrected the negative electrode issue. However, high welding burrs on the positive electrode in the manufacture stage punctured insulating tape, resulting in direct contact with the negative electrode. This contact would also have resulting in combustion. They found that many of the tested batteries were missing the insulation tape entirely.

Now that Samsung has sorted out its problems, they also outlined a series of measures to be used in the future to avoid problems like this.

Let’s hope that they get it right this time, especially given the fact that they are set to release their upcoming Galaxy S8 in a few weeks time.

Can Samsung recover from this fiasco?

It is going to take some time, and there is even more pressure on them to be thorough, as another incident like this could spell the end of their mobile division, and potentially harm the brand on the whole.

Have your say
Read more

Don’t waste your time trying to be a full time YouTuber. 96% make less than 12k a year

Social Media - With internet stars like PewDiePie, Logan Paul, Casey Neistat, and Mo Vlogs making a decent living from YouTube, more and…

By - Mar 11, 2018 8:04pm AST

Lab-grown meat could be on our dinner menus by the end of 2018

Featured - Lab-grown meat could eventually make its way to our restaurant tables and grocery stores sooner than we think. Lab-grown meat…

By - Mar 4, 2018 11:42pm AST

iPhone X beats Samsung Galaxy S9 in most benchmark tests

Mobile - With the announcement of the new Galaxy S9 and S9+, PhoneArena was able to run a few benchmarks to see…

By - Mar 1, 2018 11:45pm AST

California to allow driverless cars without a driver behind the wheel

Transportation - It’s official. The California Department of Motor Vehicles (DMV) announced that it has amended the “Testing of Autonomous Vehicles” Act…

By - Mar 1, 2018 5:46am AST

Apple set to release three new iPhones this year, one for every budget

Mobile - Even though the iPhone X notch seems to be the butt of every mobile phone joke, there’s no doubt that…

By - Feb 27, 2018 12:08am AST

Samsung unveils Galaxy S9 and S9+

Featured - The day is finally here. At this point it’s safe to say we knew at least 90% of what to…

By - Feb 25, 2018 2:20pm AST

Xbox One keyboard and mouse support will remain; up to game devs to implement it

Gaming - Microsoft Xbox’s division currently does not offer out-of-the-box support for keyboard and mouse devices for its Xbox One units, but…

By - Feb 21, 2018 11:22pm AST

Samsung unveils world’s largest SSD drive with 30TB in just 2.5-inch storage device

Hardware - Samsung has announced the world’s largest production SSD drive to date with a storage capacity of 30.72 terabytes jammed into…

By - Feb 20, 2018 11:57pm AST

FBI director advises against using Huawei and ZTE phones

Featured - FBI director Christopher Wray announced earlier this week that he is “deeply concerned” about the threat that two Chinese mobile…

By - Feb 19, 2018 12:03am AST

Why did Florida school shooting Google Search results pre-date incident?

Web - On February 14, 2018, 14 students and 3 staff members were killed by Nikolas Cruz at the Marjory Stoneman Douglas High…

By - Feb 18, 2018 2:24am AST